Last updated: February 7, 2026
Privacy Policy
Introduction
Lettings Compliance Tracker is a UK-based SaaS platform for managing property compliance. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Account information such as your name and email address.
Property data including addresses, compliance dates, and uploaded documents.
Payment information is processed by Stripe. We do not store full card details.
Usage data such as analytics, device information, and operational logs.
How We Use Your Information
- Provide and operate the service.
- Send compliance reminder emails.
- Process payments and manage subscriptions.
- Monitor and improve platform performance.
Legal Basis for Processing (GDPR)
- Performance of a contract to deliver the service.
- Legitimate interests in operating and improving the platform.
- Consent for marketing communications where applicable.
Data Storage & Security
Data is stored in Supabase (hosted in the EU). We use TLS for encryption in transit and encryption at rest. Documents are stored in Supabase Storage with row-level security policies.
Data Retention
Active account data is retained while your subscription is active and deleted within 30 days of an account deletion request.
Your Rights (GDPR)
- Right to access your data.
- Right to rectification.
- Right to erasure.
- Right to restrict processing.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent.
Third-Party Services
- Supabase (database and authentication).
- Stripe (payments).
- Resend (transactional emails).
- Vercel (hosting and deployment).
Cookies
We use essential cookies for authentication session management only. We do not use advertising or tracking cookies.
Children's Privacy
This service is not intended for individuals under the age of 18.
Changes to This Policy
We will notify users via email of material changes to this policy.